faq

 

 

+ What Is Empty Faces?

The Empty Faces Membership is a monthly subscription that provides an interactive story for you to explore through investigative means, straight to your doorstep.

+ How exactly does this work?

Empty Faces Members receive one package each month. These packages contain tools, physical objects, and correspondence that aide in the discovery of paranormal activity.

+ Why do you limit new members?

We feel that quality is better than quantity. By limiting new Memberships, we can keep a better eye on the quality of our product, and ensure all of our Members are receiving the best possible experience.

+ How long is each season?

Empty Faces is broken down into 5-episode seasons with independencies and conclusions that connect throughout each season.

+ If I start today, how can I catch up?

Everyone starts at the same point - episode one.

+ Can I pause a membership?

Not yet. But you'll have the ability to soon.

+ What If I don't like it?

No contract. No commitment. Cancel any time. We're confident you'll be addicted by your first box.

+ When will I receive my first shipment?

Your first episisode ships same-day if ordered before 2pm est, and next day if after 2pm est. Subsequent episodes ship monthly on the day you joined(Monday-Friday).

+ When does my payment renew each month?

Payment auto-renewals occur monthly on the day you joined.